CRATUS Technology, Inc. (“CRATUS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with California law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
This Privacy Policy applies to all personal information collected through websites owned and operated under our brands: CRATUS, intercal8, CRIB Lighting, and MAGIC8 (collectively referred to as “our websites”).
We may collect the following categories of personal information:
Identifiers: Name, email address, phone number, and shipping address.
Payment Information: Billing address, payment method details (e.g., credit card information).
Browsing Activity: IP address, browser type, operating system, and website interaction data.
Feedback and Comments: Product-specific comments, reviews, and feedback submitted by users.
We do not collect or process sensitive personal information such as Social Security numbers or biometric data.
We use your personal information for the following purposes:
Order Fulfillment: To process, ship, and deliver your orders.
Customer Support: To assist with inquiries, complaints, or support requests.
Marketing: To send promotional materials, newsletters, or updates (with your consent).
Product Improvement: To enhance our products and services based on feedback and browsing activity.
We do not sell or share personal information with third parties. However, we may share your information with service providers strictly for operational purposes:
Shipping Companies: For delivering orders (e.g., USPS, FedEx, UPS).
Payment Processors: To securely process your payments.
These third parties are required to keep your information confidential and use it only for the services they provide.
Under California law, you have the following rights regarding your personal information:
Right to Know: Request details about the personal information we have collected about you in the past 12 months.
Right to Delete: Request that we delete your personal information, subject to legal exceptions.
Right to Correct: Request that we correct inaccurate personal information.
Right to Non-Discrimination: We will not deny you services, charge different prices, or provide different levels of service for exercising your privacy rights.
To exercise these rights, please contact us via email at info@cratustech.com or call us at +1.669.877.4400.
Our websites are not directed at individuals under 21, and we do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information on our websites.
We take data security seriously and implement reasonable measures to protect your information:
Secure data transmission protocols (e.g., HTTPS).
Encryption of sensitive information.
Access controls and monitoring tools.
However, no data transmission over the internet can be guaranteed 100% secure. You acknowledge that you use our websites at your own risk.
All data collected is stored on secure servers located in the United States. These servers are operated by U.S.-based companies or by CRATUS directly.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. It is your responsibility to check this page periodically for changes.
By submitting reviews, comments, or other content to our websites, you grant CRATUS a perpetual, non-exclusive, royalty-free license to use, reproduce, and display such content in any media, including marketing collateral and websites.
If you become a qualified customer (e.g., through purchase or other contractual agreement), we reserve the right to include your company’s name as part of our marketing materials, including a “Trusted By” or customer reference section on our website or social media accounts.
For questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Email: info@cratustech.com
Phone: +1.669.877.4400
Mailing Address:
CRATUS Technology, Inc.
1660 Hamilton Ave., Suite #205
San Jose, CA 95125, USA
